Since personal data of users and customers of this Website (collectively “Users”) may be processed in Portugal, any processing of personal data will be conducted in compliance with the Portuguese Data Protection.
1. OUR POLICY
Everyone has the right to the protection of his/her personal data.
Goods From Oporto respects users' right to be informed about the collections and processing of their personal data.
As the controller of personal data, Goods From Oporto independently determines the purposes and means by which your personal data is processed, including all security measures. Goods From Oporto independently ensures that personal data is processed in Portugal in a correct and lawful manner and in accordance with good practice.
In processing data that can personally identify you, directly or indirectly, we apply the principle of strict necessity. For this reason, this Website has been designed in such a way that the use of your personal data will be minimal and will not exceed the original purpose for which your personal data was collected and/or processed. In particular, we do not disclose your identity when the purpose for which your personal data is being processed can be achieved by using anonymous aggregate information.
We do not sell products or services for purchase by children although we may sell children’s products or services for purchase by adults. If you are under 18 you may use this Website only with the consent of a parent or guardian.
2. WHO PROCESSES YOUR PERSONAL DATA
For organizational and operational purposes only, Goods From Oporto has appointed certain entities that will also process personal data of Users of this Website on the Data Controllers’ behalf (“Data Processors”). Such purposes are strictly connected to the performance of services provided on this Website by Goods From Oporto, including the sale of products. The above-mentioned Data Processors have been chosen by Goods From Oporto because of their experience in processing personal data, their sufficient guarantees with respect to compliance with applicable laws and regulations, as well as the technical security measures adopted by them in connection with the processing of personal data. In processing personal data of Users of this Website, our Data Processors will act only in accordance with instructions provided by Goods From Oporto. We regularly verify that our Data Processors comply with our instructions and that they provide sufficient guarantees with respect to their compliance with applicable laws and regulations.
3. HOW DO WE USE PERSONAL DATA AND FOR WHAT PURPOSES
Your personal data is collected and processed by Goods From Oporto for purposes which are strictly connected to the use of this Website, its services and the purchase of products. However, your personal data may also be used for other processing operations within the limits of such purposes. In particular, your personal data may be processed for the following purposes:
a) when you are executing purchasing procedures for products sold on this Site, including conclusion of an agreement for the purchase of products, we collect your personal data (for example, password, size, e-mail address, address for delivery, credit card numbers for payments and telephone numbers) on your order form only for the purpose of selling, picking and shipping the products ordered by you;
b) when you request service assistance, we collect your personal data (for example, your first and last names, e-mail address) for purposes strictly necessary to provide you with Goods From Oporto online Customer Support relevant to this Website and to the purchase of products;
c) when you request technical assistance, we collect your personal data in order to provide you with information on net-surfing, Internet browsing or viewing and downloading web pages;
d) when you save a shipping address, we process personal data in order to simplify the drawing up of your orders if done in the future.
Goods From Oporto will process your personal data generally by electronic means; however, in certain circumstances, paper-based means may be used (for example, when the processing of your personal data is required for the prevention of fraud against us).
Your personal data is stored in a way which allows Goods From Oporto to identify you for the period that is strictly necessary for the original purposes for which such personal data are collected and subsequently processed, except as specifically provided herein, all in accordance with applicable laws.
Please report any changes to your personal data to the e-mail address: firstname.lastname@example.org in order to ensure that your personal data is always accurate and kept up-to-date.
Except as provided herein, your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Your personal data may only be communicated to identify third parties when it is necessary to process an order placed by you. For example, your personal data is disclosed to natural persons or legal entity to:
(i) perform electronic payment services, through credit/debit cards;
(ii) process all sales of products;
(iii) pick, pack and ship products;
(iv) issue invoices for the sales of products;
(v) collect payments for the sales of products from customers;
(vi) process all returns of products from customers.
We wish to inform you that Goods From Oporto processes its Users’ personal data for purposes that are strictly connected to the supply of services through this Website, the execution of contracts related to the sale and purchase of products.
Goods From Oporto may have access to third parties' personal data which is directly disclosed by its Users to Goods From Oporto, for instance when a User buys a product to be sent to a friend, when the user who pays the purchase price for such product is different from the recipient of such product, or when a User wishes to recommend to a friend a service provided through this Website or the sale of a particular product posted on this Website.
We may have access to your or third parties’ sensitive data (i.e. personal data allowing the disclosure of racial or ethnic origin, religious, philosophical, sex life, health) only in the case such data is directly disclosed by Users to Goods From Oporto. Please remember that any disclosure of sensitive data is not necessary for the services offered through this Website and any sensitive data will be cancelled if found. In all cases involving the disclosure of sensitive data to us, you will be the only person liable in connection with the disclosure and any illegal use of them by third party.
You agree to indemnify, defend and hold Goods From Oporto and its respective affiliates harmless from any liability, loss, claims and expenses, including reasonable attorneys’ fees, arising from or related to any unauthorized disclosure of personally identifiable information of third parties or to any disclosure and use of your or third parties’ sensitive data.
4. WHAT HAPPENS IF YOU DO NOT DISCLOSE YOUR PERSONAL DATA?
4.1 Except as provided in the following section 4.2, the personal data we request you provide to us, including your e-mail address, address, credit/debit card numbers and telephone number, are necessary for the processing of your order for the purchase of products on this Website to carry out obligations arising out of applicable laws and regulations or to supply other services provided through this Website upon your request.
4.2 Your refusal to provide certain personal data may prevent us from processing your order for the purchase of products sold on the Website or from providing other services, such as Goods From Oporto Online Store Customer Service or recommending a product to a friend.
Your failure to provide personal data may justify our refusal to process your order for the purchase of products sold or to provide one or more services.
The disclosure of personal data to us other than that required in order to fulfill legal or contractual obligations or to provide the services requested by you is optional and does not have any effect on your use of this Site and its services or on the purchase of products on this Site.
We will inform you if the personal data we ask you to provide is necessary or optional by marking with an asterisk (*) the information that is necessary. Your failure to disclose optional personal data will not result in any obligation or penalty to you.
The disclosure of sensitive data is never requested and always not allowed.
5. TO WHOM YOUR PERSONAL DATA WILL BE DISCLOSED
(1) comply with applicable laws;
Your personal data may be disclosed to third parties who provide specific services as Data Processors on behalf of Goods From Oporto or who autonomously process personal data collected by Goods From Oporto in connection with the performance of a contract for the purchase of products on this Website. Any disclosure will be conducted, in each instance, without exceeding the original purposes for which your personal data was collected and subsequently processed.
In addition, your personal data may be disclosed to third parties in order to:
(2) respond to governmental and judiciary inquiries;
(3) comply with valid legal process;
(4) protect the rights or property of Goods From Oporto
In the event there is a change in the corporate structure of Goods From Oporto including, without limitation, by merger, consolidation, sale, liquidation, or transfer of substantial assets, Goods From Oporto may, in its sole discretion, transfer, sell or assign personal data collected on and through this Website, including, without limitation, personally identifiable information and aggregate information concerning Users to one or more affiliated or unaffiliated third parties.
In any event your personal data will not be disclosed to third parties without you being informed or without your consent, when such consent is required by law, except as provided herein.
6. SECURITY MEASURES
Nevertheless, Goods From Oporto cannot guarantee that the security measures adopted for the protection of this Website and the transmission of data and information through this Website will prevent or exclude any risk of unauthorized access to or loss of data. It is advisable that your computer be equipped with software devices for the protection of network data transmission and receipt (such as updated antivirus systems) and that your Internet service provider take appropriate measures for the security of network data transmission (such as firewalls and anti-spam filtering).
Goods From Oporto uses automatic systems of data collection, such as cookies. A cookie is a device transmitted to the hard drive of an Internet user. While cookies do not contain intelligible information, they allow us to link an Internet user to personal information provided by such user through this Website. Cookies are disseminated by our servers and no one may gain access to the information contained therein. Only Goods From Oporto processes information collected by cookies, in a collective and anonymous way, in order to optimize its services and this Website for the needs and preferences of Users and to prepare customized web pages.
We disseminate cookies in connection with functions such as browsing the catalogue, purchasing products on-line and supplying services reserved to registered users.
As you may know, each Internet browser allows the deletion of cookies after each session. Your Internet browser contains instructions on how to carry out these procedures of deletion. Please access the appropriate instructions section on your Internet browser if you wish to delete cookies.
8. YOUR RIGHT TO ACCESS PERSONAL DATA AND FURTHER RIGHTS
You are entitled to obtain, at any time, confirmation from Goods From Oporto as to whether or not data relating to you is being processed, even if not yet registered, and the communication of any such data in an intelligible form.
You are entitled to obtain at any time from Goods From Oporto:
a) the updating, rectification or integration of your personal data;
b) the deletion or transformation into anonymous form or blocking of your personal data, which is processed in violation of the law, including when the storage of data is not necessary for the purposes for which it has been collected and subsequently processed;
c) the confirmation that the operations under letters a) and b) have been reported to whom the data were disclosed or disseminated, except when it becomes impossible to do so or if it means exceeding the protection of the right you are claiming.
You are entitled to object, in all or in part:
a) for legitimate reasons, to the processing of your personal data, even if it is related to the purposes for which it was collected;
b) to the processing of your personal data for advertising or direct marketing purposes or in order to sell products or to carry out marketing research or commercial communications.
You may freely and at any time exercise your rights, provided that you do so in compliance with applicable laws and regulations, by sending your request to Goods From Oporto at the following e-mail address email@example.com
If you wish to receive further information regarding our privacy practices, please contact us by e-mail at firstname.lastname@example.org
10. GOVERNING LAW
The processing of personal data by Goods From Oporto will be conducted in compliance with applicable Portuguese Laws.
11. MODIFICATION AND UPDATING